This is an Internet driven business and the Internet creates the efficiencies that enable us to provide very competitive premiums, very high quality insurance cover and stay in business to continue doing so.

We do NOT offer advice but we do offer competitively priced business insurance. As far as telephone contact is concerned - we do have people to talk to, if you remain with important questions unanswered.

We do our best to provide all of the information you need to make a decision on this site, but we are aware that sometimes there is the need to talk to a real live person.

Perhaps the most important question you should ask is "What happens in the event of a claim".

It is here that we excel ourselves. If you have a claim or the threat of a claim you will be allocated a person who will be with you every step of the way.

Clearly we cannot predict the outcome - but we know how stressful and unpleasant it can be when claims and accusations start flying about.

In the event of a claim we revert back to old technology. You will deal with a real person on the phone - someone knowledgeable and dedicated to helping YOU through the claim process. So you will, in the course of a claim, always know who you are dealing with, and that person will stay with you through to the final conclusion.

With regard to queries not answered on site or queries of a specialised nature.

In the first instance we would ask you to check that the question is not answered on the FAQ. If need be please contact us by email in the first instance. But if need be you can telephone. You will deal with a real person not a robot. You'll soon find that out when they speak with you on the telephone.

Our office number is manned during normal office hours Monday - Friday: 01305 839 939

Or email:
mail@westminster-indemnity.co.uk