| The actual policy wording that will apply to any policy is determined by the
final selection of business practices that cover is required for.
If this were the ONLY business practice to be covered then the Policy Wording would be: MM0809 The actual policy wording that is used in any policy can therefore ONLY be determined once the final selection of business practices to be covered is finalised. |
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| Assertiveness training for work |
| Training the individual for work situations where the individual may have been prone to saying Yes when assertiveness may have been better employed. Learning in particular the difference between assertiveness and aggression, when to be assertive and when not to, the beliefs underlying assertive and non - assertive behaviour, what makes people behave the way they do, the characteristics of assertive behaviour - what to do and what to say, why body language is crucial and how to use it and how to handle other people’s reactions. |
Read our view on:
Unfair Trading Regulations 2008
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